While the Authority lacks representation on ground in Tanna and Malekula, customers usually have the opportunity to formally lodge their complaints when the Authority''s technical team are inspecting the
Vanuatu''s population of approximately 258,000 people is almost evenly distributed among the six administrative rchipelago of Vanuatu. Particular focus is dedicated to egulatory Brief (D02). On the
The Utilities Regulatory Authority of Vanuatu The independent Regulator of electricity and water services in the Republic of Vanuatu
The Vanuatu Utilities Infrastructure (VUI) signed a Concession Agreement with the Vanuatu Government in June 2019 granting it the exclusive right to operate the Concessions of Luganville and Port Olry as
The Authority hopes that the information presented in this EFS is of value to interested readers in understanding the changes and developments affecting the electricity service and market in Vanuatu
The Authority is responsible for the regulation of the electricity and water sectors. Our role differs in each regulated industry but generally involves regulating prices, service standards, and market conduct
This EFS is provided as part of the Authority''s functions under Section 12(1)(c) of the Authority''s Act. The EFS is updated on an annual basis with the recent data (year 2022) added to show
By installing solar photovoltaic panels at the base station, the solution converts solar energy into electricity, and then utilizes the energy storage system to store and manage the electricity, ensuring
Its primary purpose is to ensure utilities charge an affordable and reasonable rate of electricity or water tariff to their customers while also ensuring the viability of the utility companies.
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